Support

Last updated 1 November 2026

Got a question, missing a show, or is something not working as it should? Write to [email protected] and we'll get back to you as soon as we can.

It helps if you tell us which phone you have and which version of the app you're using. You'll find the version under Profile → About SeasonPass.

Frequently asked questions

Which phones does SeasonPass work on?

iPhone and Android.

Which services can I pick?

Netflix, HBO Max, Disney+, Prime Video, Apple TV and Viaplay across the Nordics, and SkyShowtime everywhere except Iceland. On top of that, TV 2 Play and DRTV in Denmark, SVT Play and TV4 Play in Sweden, NRK TV and TV 2 Play in Norway, Yle Areena, Ruutu and MTV Katsomo in Finland, and RÚV, Síminn Premium and Stöð 2 in Iceland. In the Faroe Islands and Greenland you get the Danish services.

Which countries and languages are there?

Denmark, Sweden, Norway, Finland, Iceland, the Faroe Islands and Greenland. The app comes in Danish, English, Swedish, Norwegian, Finnish, Icelandic, Faroese and Greenlandic. Finnish, Icelandic, Faroese and Greenlandic are still drafts that no native speaker has read through; they are marked in the language choice. Write to us if you find a mistake.

A show is missing, or a date is wrong

Write to us with the name of the show and the service it's on, and we'll look into it.

I'm not getting notified about new episodes

Check that New episodes is turned on under Profile, and that notifications are allowed for SeasonPass in your phone's settings.

How do I move my shows to a new phone?

Choose Back up under Profile on your old phone and save the file, for example in iCloud or Google Drive. Then choose Restore from backup on your new phone.

How do I delete my data?

Turn off Share anonymous usage under Profile → Privacy, and what the app has shared is deleted. Everything else is only on your phone and disappears when you delete the app. Read more in the privacy policy.